Shipping

The Future

So we’re working on a Star Trek style transporter to beam shirts to you instantly but until that’s completed we’ll be sending your awesome purchases via post. We’re also on the lookout for a wormhole between our place and yours so we can slide them down to you instantly. No luck so far but we’re trying.

Until Then

Our products are printed and shipped from print facilities around the world, depending on the destination and availability of stock at each printing facility. So speed and price of delivery depends on where the order is fulfilled and where it’s going to, but here are some general timeframes for shipping.

Keep in mind that our products are printed on demand for you after you order them, so please allow 2-5 days for creation of your product plus delivery time. Below are the estimated times your product will be in transit after it has been created for you.

Country Shipping Time * Single Product ** Additional Product
Australia 2-5 business days $9.80 $1.75
Canada 2-6 business days $12.25 $1.75
New Zealand 4-7 business days $9.80 $1.75
United Kingdom 2-5 business days $6.75 $2.00
United States 3-6 business days $7.15 $3.35

* These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products.

** Shipping costs differ based on the type and quantity of products in an order. See the final shipping costs during checkout

** Shipping prices are calculated on the Cart and Checkout pages. When you have added items to your cart go to the Cart or Checkout page and enter your country and postcode or state in the shipping calculator. Note: taxes may be added to the shipping price depending on the shipping destination.

Order Never Arrived?

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’ll be happy to send you another order to the correct address, it will have to be at your own expense.

If the shipping address was correct, get in touch with us at through our contact form noting your order number.

Returns and Exchanges

Returns

Unworn and unwashed items may be returned for a full refund less shipping charges within 30 days. The refund will be given through the original method of payment. We cannot send cash refunds. It will go back onto the credit card or into the Paypal account that placed the order. If you want to send a return, please mail unworn and unwashed items to us one of the addresses at the bottom of this page.

Please include the following information:

  1. The order number, name and email address of the purchaser.
  2. Please list the item(s) you are returning, and write “return for refund.”

Exchanges

If you decide the shirt design is not what you’re after we will happily exchange it for a different item. NOTE: the item must be unworn and unwashed.

Please send the item with the following details to address at the bottom of this page with the following details

  1. The order number, name and email address of the purchaser.
  2. The shirts & sizes you want in exchange. You may also exchange for a different design.
  3. The address you would like your replacement items shipped to.
  4. Re-Shipping Fee: Exchange re-shipping fees are as follows: USA & Canada one shirt is $3.00, then add $1 for each additional item. International: one shirt is $4.00, 2 shirts $6.00, 3 shirts are $8.00, then add $1 per additional item. We will contact you about processing this payment.
  5. If the shirt was a gift, and you do not want the original purchaser notified of the exchange, write “no email” on the packing slip and we will make sure they do not get any email notifications concerning the exchange.

Damaged or Incorrect Items

The last thing we want is for you to be stuck with an incorrect or damaged item. If this happens then please get in touch with us within 7 days so we can resolve the situation for you. Please email us through our contact form with your order number and details of the problem. Normally we will send you a replacement shirt with a prepaid envelope for you to send the damaged or incorrect item back to us.

Wrong Size

If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabelled. Let us know and we’ll get you sorted out.

If you’d like a different size, get in touch with us through our contact form and we’ll let you know what your next steps are.

Return Address

All sent products are marked with the return address on the packaging for your convenience. The return address may vary depending on which printing facility the product was created in. If you are unsure please contact us and we’ll be happy to assist.